With counterfeit and tampered iPhones circulating online, knowing how to verify a refurbished iPhone is genuine is an essential skill for any buyer. Here's a step-by-step guide to protect yourself.
Step 1: Check the IMEI Number
Every iPhone has a unique IMEI (International Mobile Equipment Identity) number. You can find it by:
- Dialling *#06# on the phone
- Going to Settings > General > About
- Checking the SIM card tray (on older models)
Once you have the IMEI, check it at checkcoverage.apple.com to verify the device is genuine Apple hardware and to see its warranty status.
Step 2: Verify the Serial Number with Apple
Go to checkcoverage.apple.com and enter the serial number (found in Settings > General > About). This will confirm:
- Whether the device is a genuine Apple product
- The original purchase date
- Whether AppleCare is active
- Eligibility for service and support
Step 3: Check for Non-Genuine Parts
Go to Settings > General > About. If the screen or battery has been replaced with a non-genuine part, iOS will display a notification such as "Unable to verify this iPhone has a genuine Apple display." This doesn't mean the phone won't work, but it's worth knowing before you buy.
Step 4: Test All Key Functions
When receiving your refurbished iPhone, always test:
- Face ID or Touch ID
- All cameras (front and rear, including video)
- Speakers and microphone (make a test call)
- Charging port (try charging with a cable)
- Wi-Fi and Bluetooth connectivity
- All buttons (volume, side button, mute switch)
- Screen responsiveness across the entire display
Step 5: Confirm the Phone is Unlocked
Insert a SIM card from a different carrier to confirm the phone is fully unlocked. Alternatively, go to Settings > General > About and check "Carrier Lock" — it should say "No SIM restrictions."
Step 6: Check Battery Health
Go to Settings > Battery > Battery Health & Charging. A genuine refurbished iPhone from a trusted seller should have a minimum battery health of 80%. At OzPhoneMart, we display this on every product listing before you buy.
Why Buying from OzPhoneMart Removes the Guesswork
Every OzPhoneMart device has already been through all of these checks before it reaches you. We publish battery health, condition grade, and full specifications on every listing — and back every sale with a 2-year warranty and 30-day return policy.
Shop with confidence at ozphonemart.com.